Privacy Policy
Last updated on October 2026
INNOVACORE AI LLC ("INNOVACORE AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://www.innovacoreai.com) or use our AI consultancy, custom agent development, automated notification services, and managed solutions.
1. Information We Collect
2. How We Use Your Information
3. AI Data Handling and Model Training
4. How We Share Your Information
5. Mobile Messaging & SMS Privacy Policy
6. Cookies and Tracking Technologies
7. Data Security
8. Data Retention
9. Your Data Protection Rights
10. Third-Party Links
11. Updates to This Policy
9. Contact Us
1. Information We Collect
We collect information directly from you, automatically through your use of our website, and from third-party services as necessary to deliver our solutions.
Information You Provide Directly:
Contact Details: Name, business email address, phone number, company name, and job title when you submit an inquiry, request a consultation, opt in to notifications, or communicate with us.
Project Requirements: Operational information, goals, and technical parameters shared during discovery calls, proposals, or onboarding.
Billing Information: Payment details, billing addresses, and tax identifiers required for invoicing (processed securely via third-party processors).
Information Collected Automatically:
Log & Device Data: IP addresses, browser types, operating systems, referring URLs, and access timestamps.
Usage Information: Interactions with our website pages, buttons, and navigation flows.
Cookies & Tracking: We use functional and analytical cookies to ensure our website functions correctly and to analyze visitor traffic.
Client Business Data & AI Inputs:
In the course of developing custom agents, clients may share proprietary operational data, API keys, or customer interaction logs. The handling and security of this data are governed strictly by our customer service agreements and non-disclosure agreements (NDAs).
2. How We Use Your Information
We use the collected information for the following purposes:
Delivering, maintaining, and improving our AI development, consultancy, and communication workflows.
Communicating with you regarding inquiries, project updates, proposals, and scheduling meetings.
Dispatching administrative alerts, phone intake inquiry summaries, and transactional notifications via SMS or email to authorized account recipients.
Processing invoices, payments, and account administration.
Maintaining website security, preventing fraudulent activity, and diagnosing technical issues.
Complying with legal and regulatory obligations.
3. AI Data Handling and Model Training
No Client Data for Public Training: Unless explicitly agreed upon in a written contract, INNOVACORE AI does not use proprietary Client Input, business files, or personal data to train public foundation models or share it across client deployments.
Third-Party Model APIs: Where client workflows utilize third-party AI APIs (such as OpenAI, Anthropic, or Google Cloud), data transmission is handled according to enterprise-grade API terms that restrict vendor model training on customer data.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information under the following limited circumstances:
Service Providers: Trusted vendors and contractors who assist with website hosting, cloud computing infrastructure, scheduling tools, and payment processing, under strict confidentiality obligations.
Legal Compliance: When required by law, subpoena, or valid government requests to comply with legal obligations or protect our rights and property.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Note on Mobile Information: The sharing exceptions outlined above strictly exclude text messaging originator opt-in data and consent.
5. Mobile Messaging & SMS Privacy Policy
We maintain strict protections regarding mobile numbers collected for SMS notifications and operational alerts:
Strict Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.
Transactional Purpose: Mobile phone numbers provided for notifications are used exclusively to deliver requested transactional updates, phone intake summaries, system alerts, and customer care responses.
Opt-Out: You may opt out of receiving SMS messages at any time by texting STOP to our sending number. For help, text HELP or contact info@innovacoreai.com.
6. Cookies and Tracking Technologies
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain website features.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or alteration. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal, accounting, or reporting obligations, or enforce our agreements.
9. Your Data Protection Rights
Depending on your jurisdiction (such as California or the European Economic Area), you may have certain statutory rights regarding your personal information, including:
The right to access, correct, or delete your personal data.
The right to restrict or object to the processing of your data.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please reach out using the contact information below.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external sites.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal requirements. Revisions will be posted on this page with an updated "Last Updated" date.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
INNOVACORE AI LLC
Email: info@innovacoreai.com
Address: 8401 Maryland Dr. Ste A, Richmond VA 23294